We are a global online survey programming and sampling company with global panels around the world, making it easier for our researchers to get highly responsive respondents quickly anytime, anywhere!
We store about 100 panel profile questions and around 700 sub-profiling questions for a panelist. We make sure to give demos to the panelists on how to fill the rest of the profile and why is it useful for them to provide maximum information.
The profiles are categorized under various heads, such as, Automobiles, Health, Personal Finance, Media, Internet, Shopping, Entertainment, Sports, Travel, Home & Personal Care and Employment/B2B.
Our panel members are double opt-in panelists. They are required to fill a registration form on our website and then validate that entry through a confirmation link sent to their active email.
There are various quality measures and checks in place at the time of recruiting and while the surveys are in field. We take utmost care of our respondents and make sure that they provide their honest opinion.
We invest in technology and ensure to deliver high quality data to our researchers & clients. We have partnered with many third party companies who are industry experts in security checks at the time of recruitment and at various survey levels. .
We employ TrueSample® Sample Validation which verifies the real-world identity/address of each participant or community member, as there is a strong correlation between identity/address validation and engagement within surveys.
Further, we utilize Verity® and TrueSample® to detect fraudulent activities and validate the credentials of our respondents and blocks the users with incorrect name, address and other demographic information.
We use TrueSample® and RelavantID® digital finger technology which ensures unique respondents in our panel. RelavantID®, identify and blocks duplicate respondents real time while entering a survey.
We have integrated with Distil Networks BOT detection technology to eliminate BOT traffic before they even hits our servers. This helps us to stop online frauds, cybersecurity threats and ensure only humans are getting into our servers and surveys.
They have a very fast turnaround for replying on mail and on bids. They are quick and always ready with a solution.
We have used them for the first time back in December, 2015 and since then they have become our one of most trusted partners. They are responsive and they are very flexible with the costs – every time, they give us the best rate.
Morning updates, Regular follow-ups, and they always alert me in advance when things doesn't move as per planed – what else would you need. Great project management skills!
There was a project which we had to deliver on a Monday morning. We reached out to ResearchIlluminous team late Friday night and they quickly jumped on the project and gave the last ~100 completes over the weekend. I could see they were working day in & out to make us look good in front of the client the next day – thanks team!
They always provide the accurate feasibility and the best price. They are very mush transparent with what they can do using their panel and what they can not. This makes my life easier since I can plan my sample need accordingly.